Helpful Computer and Cell Phone Video Tips and Articles by In Home and Remote Computer Cell Phone and Tablet Tutor Trainer and Teacher Rick Kirkham for Honolulu Hawaii Covering all of Oahu Text or Call 808.224.1870

Video - A Live Look at 4 Scam Emails I Actually Received How to Tell They're Scams by In Home and Remote Computer and Cell Phone Tutor and Troubleshooter Rick Kirkham 2021

Scams all have a few things in common. Let's watch the video and help keep you and your loved ones safe...

Subscribe to THE Fast Computer Tips YouTube Channel

https://www.youtube.com/c/ComputerHelpHawaii

In Home, Onsite and Remote Computer Lessons and Training for Businesses and Senior Citizens

For Honolulu Hawaii and All of Oahu Text or Call 808.224.0870 Mainland U.S.A. Text Only for Remote Lessons and Troubleshooting Due to Time Differences

https://InHomeComputerHelp.com/

The Big Plain English Computer Cell Phone and Tablet Help and Tips eBook

By in home and remote computer cell phone and tablet tutor and troubleshooter J. Richard Kirkham of Honolulu Hawaii covering all of Oahu and the mainland U.S.A. Text 808.224.1870 for computer help or download this tell all secrets computer cell phone and tablet tips and help eBook which even contains links to computer video tutorials created by Mr. Kirkham himself!

https://InHomeComputerHelp.com/computerhelpebook/

Help is Now Available for Google Drive The Microsoft Office 365 Replacement and Gmail

by Remote Computer Tutor and Troubleshooter J. Richard Kirkham B.Sc. After helping my second remote computer client in the U.S.A. in a row with Google Drive I am making this an official service. As one of the best computer tutors in Honolulu Hawaii covering all of Oahu with house calls, I am now available for the mainland U.S.A. remotely. Text only due to time differences. You and I will make arrangements for a consultation phone call through texting don’t worry. 808.224.1870. Normal charges for texting apply. Hawaii is part of the United States. 808.224.1870 https://InHomeComputerHelp.com/googledrivehelp/

Affordable Private In Home Tutoring

Honolulu Hawaii and all of Oahu Call or Text 224.1870 Behavior Problems Poor Grades Self-Defense Computers I am the only private in home tutor covering all of Oahu that wants to be fired! Let me explain... https://inhometutoringhonolulu.com/

Monopolies Suck Especially in Electronics But Good News...!

When you think of ordering electronics online you probably think of Amazon. When you think of buying computers in a store you probably think of Best Buy. This gives those companies way too much power over us. That's why I get excited when I hear about a competitor for Best Buy and Amazon. https://InHomeComputerHelp.com/ffblog/post/discountelectronics

How to Keep Your Computer Files and Photos Safe in The 21st Century

Your cloud backup such as Google Drive, Dropbox and if you’re using Office 365, OneDrive is NOT enough to keep your files safe and secure any longer! Cloud backup will help save your files when your computer crashes, BUT it won’t help if many of the modern viruses infect your computer such as the Ransomware Encryption Virus. https://InHomeComputerHelp.com/safecomputerbackups/

All My Files Are Gone After a Windows 10 Update! 2021

When an in home computer client called in Honolulu Hawaii telling me all his files were gone after a Windows update, I knew it was either a coincidence and he had a computer virus or Microsoft was keeping their track record of releasing bad updates. Either way I told him not to touch the computer until I got there. If you're on Oahu for a computer repair house call or anywhere in the United States and speak English and choose NOT to have a professional computer repair technician handle this such as myself, I am NOT responsible for any damage you cause by getting into your Windows registry.

I would consider STOPPING right now trying to fix your own computer and texting me at 808.224.1870 so that I can help you with a housecall or remotely.

You May Find This Video Helpful If You’re Going Against My Advice and Not Calling a Professional.

Remember, the registry is the brains of your computer. You really should call a tech. NOT someone who knows a little more about computers than you do - A TECH!

To be clear this is not my video.

Directions on Fixing Your Own Computer’s Bad Profile and Loss of Files Against My Recommendation of Not Calling a Professional

Press Windows Key + X. Click on Powershell or type cmd in the search at the bottom of your screen.
Right mouse click on Command Prompt
Left click on Run as Administrator

In the black window, type the following command and press Enter.

net user Administrator /active:yes

I didn't find this necessary but the directions are there if you need them.

Now log off or restart your computer if you had to create the admin profile. On the log in screen, a new account named Administrator will now appear. Log in through it.

Correcting The Registry Entry

Log in through the built-in Administrator account if the one your on won't let you. Sometimes temp profiles are restricted.

Press Windows key + R. In the run window, type regedit and press Enter. Click Yes if the UAC warning appears.

In the left pane go to

HKEY_LOCAL_MACHINE-SOFTWARE-Microsoft-Windows- NT-CurrentVersion-ProfileList

Or just press Ctrl f on the keyboard and type in profilelist

Under ProfileList in the left pane, locate the SID keys which are something like “S-1-5-21..blah blah. You will see two or more of these SID keys

Find the profile that has a Ref count. It will probably be one.

Double click on Ref count

Set it to 0

Exit

Now check for Windows updates

Start>Settings>Windows Update

Run it even if it says it’s updated to date. The bad update may have been repaired.

Restart the computer

That fixed the profile for my in home computer client in Honolulu.

If that fixed it you’re done. Send me One million dollars so I can retire.

If You Still Don’t Have Your Files from The Bad Windows Update

Go back into the registry to the same place HKEY_LOCAL_MACHINE-SOFTWARE-Microsoft-Windows- NT-CurrentVersion-ProfileList

One Profile will have .bak at the end. The one with .bak is the link to your inaccessible profile and there will be one other that is to the temporary profile you are currently using.

Rename those keys by giving them the .bak ending by right mouse clicking on them. Remember what I tell my in home and remote computer tutoring students - “Right mouse click for a menu. Left mouse click for an action.” Many of my peers recommend deleting these keys. I tend to be cautious in deleting items in the Registry.

Right click on the “S-1-5-21…blah.bak and delete “.bak” from the end of the key. NOT THE KEY JUST .BAK. Close the window. Restart your computer.

If that doesn’t work, stop trying to do it yourself before you completely screw up your computer. CALL SOMEONE!

When You’re Finished Successfully Troubleshooting Your Computer

Press Windows Key + x or right mouse click on Start (Windows logo). Click on Command Prompt (Admin).

In the black window, type the following command and press Enter.

net user Administrator /active:no
This removes the Admin profile. I usually make sure my in home computer clients have two profiles for emergency access.

My In Home Computer Client's Files Were Still Not There!

In this case they had been deleted by the Microsoft update. It's happened before. Fortunately he had found them before the update deleted them and backed them up to an external hard drive.

THIS brings up the importance of regular backups. If you're running a business, I highly recommend a 30 day FREE trial of Dr. Backup. A peace of mind managed backup service for both you and your clients' data.

If you're a computer user. Download my backup program I wrote using all native functions built into Windows so there would never be a block by antivirus software.

Remember, all computers and devices crash. Are you prepared?

Final Bit of Advice

Don’t play catch up with something as important as your computer files and photos. Have me clean and optimize your computer every four months to keep it running fast and efficient. I’ll see things and catch things before you see them.

Enjoy your computer,

Rick

J. Richard Kirkham B.Sc.

Mobile Computer Support for Oahu

https://InHomeComputerHelp.com/

Remote Computer Support for The English Speaking United States

https://InHomeComputerHelp.com/remotesupportusa/

Video - I am SO Pissed at a Website Design Company As Warned by in Home and Remote for The English Speaking U.S.A. Computer Tutor Rick Kirkham

Wait until you see what these website designers did and called it a website for my onsite computer client in Honolulu Hawaii...

Important Information and Links in Chronological Order

In Home, Onsite and Remote Computer Lessons and Training for Businesses and Senior Citizens For Honolulu Hawaii and All of Oahu Text or Call 808.224.0870 Mainland U.S.A. Text Only for Remote Lessons and Troubleshooting Due to Time Differences https://InHomeComputerHelp.com/

Google Drive and Gmail Help

Help is Now Available for Google Drive The Microsoft Office 365 Replacement and Gmail by Remote Computer Tutor and Troubleshooter J. Richard Kirkham B.Sc https://InHomeComputerHelp.com/googledrivehelp/

The Big Plain English Computer Cell Phone and Tablet Help and Tips eBook

By in home and remote computer cell phone and tablet tutor and troubleshooter J. Richard Kirkham of Honolulu Hawaii covering all of Oahu and the mainland U.S.A. Text 808.224.1870 for computer help or download this tell all secrets computer cell phone and tablet tips and help eBook which even contains links to computer video tutorials created by Mr. Kirkham himself! https://InHomeComputerHelp.com/computerhelpebook/

Tired of Monopolies?

Then Checkout

Discount Electronics

https://InHomeComputerHelp.com/discountelectronics/ This is an affiliate link which supports my efforts yet costs you nothing Thank you for your support

Increase Sales - Why You Need Help with Your Web Page and Other Sales Copy to Increase Your Sales and Make More Money

It’s the job of a sales expert, such as myself, to make your prospective buyers as passionate about your product or service as you are and by the time your web page readers are getting to the bottom of your web page they have already become your buyers. By the time people leave your office, your prospects are your new customers. By the time you leave their home, everyone is smiling and happy after signing the contract. https://increasesales.info/

HTMLy Flat File Blog to make it easy for you to edit and add your own content!

https://youtu.be/PkiE_Bxz0gY

Email me at computerhelp808@gmail.com

https://IncreaseSales.info

My Pick for Website Hosting

FREE Websites, Funnels and Marketing Tools https://gottac.info/freefunnels

PHP Support for My Drip Income System I Wrote Myself https://MakeMoneyOnline4Beginners.com

https://InHomeComputerHelp.com/hosting InMotionHosting

https://InHomeComputerHelp.com/bluehost BlueHost

Based on PERSONAL EXPERIENCE Both Website Hosting services are GREAT

The above links are affiliate links which support my efforts and cost you nothing

Hands Free Website Hosting

If you want completely hands free I can host your website for you starting at $5.00 per month for a subfolder of https://GottaC.info up to $29.00 per month for your own Cpanel.

Video - Senior and Basic Computer Lesson Cut Copy Paste Explained in Plain English by In Home and Remote Computer Tutor Rick Kirkham 2021

Let's remember to respect our senior citizens and other people learning to use a computer. As a dual certified teacher and in home ad remote computer tutor I can confirm EVERYONE learns something for the first time.

In Home, Onsite and Remote Computer Lessons and Training for Businesses and Senior Citizens For Honolulu Hawaii and All of Oahu Text or Call 808.224.0870 Mainland U.S.A. Text Only for Remote Lessons and Troubleshooting Due to Time Differences

Subscribe to THE Fast Computer Tips YouTube Channel

https://www.youtube.com/c/ComputerHelpHawaii

Computer Tutoring and Repair

Exceptional Onsite and In Home Windows, Apple Computer and Mobile Phone Training, Tutoring, Virus Removal, Preventive Maintenance and Repairs for All of Oahu Call or Text 224.1870 Mainland U.S.A. Text Only 808.224.1870 for Remote Computer Lessons and Support https://InHomeComputerHelp.com/

The Big Plain English Computer Cell Phone and Tablet Help and Tips eBook

By in home and remote computer cell phone and tablet tutor and troubleshooter J. Richard Kirkham of Honolulu Hawaii covering all of Oahu and the mainland U.S.A. Text 808.224.1870 for computer help or download this tell all secrets computer cell phone and tablet tips and help eBook which even contains links to computer video tutorials created by Mr. Kirkham himself! https://InHomeComputerHelp.com/computerhelpebook/

Affordable Private In Home Tutoring

Honolulu Hawaii and all of Oahu Call or Text 224.1870 Behavior Problems Poor Grades Self-Defense Computers I am the only private in home tutor covering all of Oahu that wants to be fired! Let me explain.... https://inhometutoringhonolulu.com/

Monopolies Suck Especially in Electronics But Good News...!

When you think of ordering electronics online you probably think of Amazon. When you think of buying computers in a store you probably think of Best Buy. This gives those companies way too much power over us. That's why I get excited when I hear about a competitor for Best Buy and Amazon.

Discount Electronics https://InHomeComputerHelp.com/ffblog/post/discountelectronics

Video - Computer Lesson for Senior Citizens What is a Tab and What Do I Do With Them by In Home and Remote Computer Tutor Rick Kirkham 2021

Senior Citizen computer lesson on managing tabs in your internet browser such as Google Chrome by dual certified teacher and computer expert J. Richard Kirkham B.Sc.

In Home and Onsite Computer Lessons and Training for Businesses and Senior Citizens For Honolulu Hawaii and All of Oahu Text or Call 808.224.0870

Subscribe to THE Fast Computer Tips YouTube Channel

https://www.youtube.com/c/ComputerHelpHawaii

Computer Tutoring and Repair

Exceptional Onsite and In Home Windows, Apple Computer and Mobile Phone Training, Tutoring, Virus Removal, Preventive Maintenance and Repairs for All of Oahu Call or Text 224.1870 Mainland U.S.A. Text Only 808.224.1870 for Remote Computer Lessons and Support https://InHomeComputerHelp.com/

The Big Plain English Computer Cell Phone and Tablet Help and Tips eBook

By in home and remote computer cell phone and tablet tutor and troubleshooter J. Richard Kirkham of Honolulu Hawaii covering all of Oahu and the mainland U.S.A. Text 808.224.1870 for computer help or download this tell all secrets computer cell phone and tablet tips and help eBook which even contains links to computer video tutorials created by Mr. Kirkham himself! https://InHomeComputerHelp.com/computerhelpebook/

Affordable Private In Home Tutoring

Honolulu Hawaii and all of Oahu Call or Text 224.1870 Behavior Problems Poor Grades Self-Defense Computers I am the only private in home tutor covering all of Oahu that wants to be fired! Let me explain.... https://inhometutoringhonolulu.com/

Monopolies Suck Especially in Electronics But Good News...!

When you think of ordering electronics online you probably think of Amazon. When you think of buying computers in a store you probably think of Best Buy. This gives those companies way too much power over us. That's why I get excited when I hear about a competitor for Best Buy and Amazon.

Discount Electronics https://InHomeComputerHelp.com/ffblog/post/discountelectronics

Monopolies Suck Especially in Electronics But Good News...!

When you think of ordering electronics online you probably think of Amazon. When you think of buying computers in a store you probably think of Best Buy. This gives those companies way too much power over us. That's why I get excited when I hear about a competitor for Best Buy and Amazon.

Discount Electronics

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Discount Electronics started their business in 1997 in Austin Tx.. They’re an established electronics company carrying laptops, computers, tablets and more. The savings is significant.

Unique Service for an Electronics Online Store

Have you ever seen Best Buy or Amazon with a pawn shop? That's exactly what Discount Electronics has on their website. That even of itself is worth checking out for all the neat, possibly one of a kind electronic gadgets.

WARRANTY

Directly from Discount Electronics Website

• Desktops and laptops come with a one-year parts and labor warranty (unless stated otherwise on the receipt or in the individual product warranty description).

• Monitors, parts, and accessories come with a 90-day warranty (Unless stated otherwise on the receipt or in the individual product warranty description).

• Hard drives & RAM included with computers are warrantied for one year. Those sold separately are warrantied for 90 days.

• All batteries, both included with laptops and those sold separately, are warrantied for 90 days.

• Within 14 days of the invoice date, DiscountElectronics.com will provide a return shipping label for repairs or exchanges. Outside of 14 days, all warranty claim shipments to DiscountElectronics.com are the responsibility of the customer.

I highly recommend checking out Discount Electronics for your computer, laptop and other electronics needs and wants.

Rick

J. Richard Kirkham B.Sc.

In Home and Remote Computer Tutor and Troubleshooter

https://InHomeComputerHelp.com/discountelectronics/

InHomeComputerHelp.com

Video - Senior Computer Lesson Dragging Window Maximizing Minimizing by Computer Tutor Rick Kirkham

Basic video computer lesson for senior citizens and anyone else needing basic computer help by dual certified teacher and in home, on site and remote computer tutor J. Richard Kirkham B.Sc. Text 808.224.1870

Like Subscribe Click The Bell https://www.youtube.com/c/ComputerHelpHawaii/

The Big Plain English Computer Cell Phone and Tablet Help and Tips eBook

By in home and remote computer cell phone and tablet tutor and troubleshooter J. Richard Kirkham of Honolulu Hawaii covering all of Oahu and the mainland U.S.A. Text 808.224.1870 for computer help or download this tell all secrets computer cell phone and tablet tips and help eBook which even contains links to computer video tutorials created by Mr. Kirkham himself! https://InHomeComputerHelp.com/computerhelpebook/

Exceptional Onsite and In Home Windows, Apple Computer and Mobile Phone Training, Tutoring, Virus Removal, Preventive Maintenance and Repairs

For All of Oahu Call or Text 224.1870 Mainland U.S.A. Text Only 808.224.1870 for Remote Computer Lessons and Support

https://InHomeComputerHelp.com/

Affordable Private In Home Tutoring Honolulu Hawaii and all of Oahu

Call or Text 224.1870 Behavior Problems Poor Grades Self-Defense Computers I am the only private in home tutor covering all of Oahu that wants to be fired! Let me explain....

https://inhometutoringhonolulu.com/

Video - Senior Computer Lesson Making Text and Images Larger by Computer Tutor Rick Kirkham 2021

Senior citizens and small business owners don't know why they need me to make a house call or office visit here in Honolulu Hawaii covering all of Oahu until I get there. Even my remote computer tutoring, training and troubleshooting clients are surprised at what I show them their computers can do and what my computer clients can do with them.

In this case I made a house call to Hawaii Kai to help a senior in home computer client optimize her computer, speed it up and setup her printer wirelessly for both of her computers. Wait till you see what I told her in the video....

Important Links in The Computer Lesson Video

https://InHomeComputerHelp.com

In Home and Onsite Computer Lessons and Training

for Businesses and Senior Citizens For Honolulu Hawaii and All of Oahu Text or Call 808.224.0870 English Speaking Mainland U.S.A. Text Only Due to Time Differences for Remote Computer Lessons and Support

https://InHomeComputerHelp.com/computerhelpebook/

The Big Plain English Computer Cell Phone and Tablet Help and Tips eBook

By in home and remote computer cell phone and tablet tutor and troubleshooter J. Richard Kirkham of Honolulu Hawaii covering all of Oahu and the mainland U.S.A. Text 808.224.1870 for computer help or download this tell all secrets computer cell phone and tablet tips and help eBook which even contains links to computer video tutorials created by Mr. Kirkham himself!

https://inhometutoringhonolulu.com/

Affordable Private In Home Tutoring

Honolulu Hawaii and all of Oahu Call or Text 224.1870 Behavior Problems Poor Grades Self-Defense Computers I am the only private in home tutor covering all of Oahu that wants to be fired! Let me explain....